Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and LightDey ("Company," "we," "our," or "us") governing your access to and use of the LightDey mobile application, website, WhatsApp bot integration, and related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not access or use the Service.

2. Eligibility

2.1 Age Requirements

You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

By using the Service, you represent and warrant that:

• You meet the age requirements specified above
• You have the legal capacity to enter into these Terms
• You are not barred from using the Service under applicable law

2.2 Geographic Restrictions

The Service is primarily designed for users in Nigeria but may be accessible from other jurisdictions. We make no representation that the Service is appropriate or available for use in all locations. Access to the Service from territories where its contents are illegal is prohibited.

3. Account Registration and Security

3.1 Account Creation

To use certain features of the Service, you must create an account by providing:

• Your full name
• A valid phone number
• A secure password
• Email address (optional)
• Title (optional)

You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your phone number current and active
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Taking reasonable steps to prevent unauthorized access

We are not liable for any loss or damage arising from your failure to maintain account security or unauthorized use of your account.

3.3 Phone Number Verification

Your phone number serves as your unique identifier. You may only create one account per phone number. You agree not to:

• Use another person's phone number without authorization
• Create multiple accounts using different phone numbers to circumvent Service restrictions
• Share your account credentials with others

4. Description of Service

4.1 Core Features

LightDey provides the following services:

• Power Outage Tracking: Real-time tracking and reporting of power outages based on community-generated data and location-based information.
• Location Registration: Ability to register multiple addresses (home, office, etc.) for personalized power outage monitoring.
• Notifications: Push notifications alerting you to power outages and restorations in your registered locations.
• WhatsApp Bot Integration: Reporting power outages and restorations via WhatsApp using commands such as /darkness and /light.
• Analytics and Insights: Access to statistics about power availability, outage duration, frequency, and patterns in your areas.
• Gamification: Badges, achievements, and milestones earned by actively reporting outages and contributing to the community.
• Community Features: Access to aggregated community reports to improve accuracy and coverage.

4.2 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Service at any time
• Impose limits on certain features or restrict access to parts of the Service
• Update the Service for technical, operational, or legal reasons

We will make reasonable efforts to notify users of material changes, but we are not obligated to provide advance notice.

5. User Conduct and Responsibilities

5.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

Prohibited Activities:

• Provide false, inaccurate, or misleading power outage reports
• Submit reports for locations where you do not have legitimate interest or presence
• Use the Service to harass, abuse, threaten, or intimidate others
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Attempt to gain unauthorized access to any portion of the Service, other accounts, or systems

Data Integrity:

• Submit spam, malicious code, or harmful content
• Manipulate outage reports to gain unfair advantages in the gamification system
• Coordinate with others to submit false reports or manipulate data
• Use automated systems (bots, scripts, scrapers) without our express written permission

Intellectual Property:

• Copy, modify, distribute, or create derivative works based on the Service without authorization
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Remove, obscure, or alter any proprietary notices from the Service

Commercial Use:

• Use the Service for any commercial purpose without our express written permission
• Resell, sublicense, or redistribute the Service or any portion thereof
• Use the Service to develop competing products or services

5.2 Content Standards

All reports, communications, and content you submit through the Service must:

• Be accurate to the best of your knowledge
• Not contain false, defamatory, or misleading information
• Not violate any third party's rights (privacy, intellectual property, etc.)
• Comply with all applicable laws and regulations
• Not contain malicious code, viruses, or harmful components

5.3 Reporting Responsibilities

When reporting power outages:

• Report only outages you have personally experienced or can verify
• Provide accurate location information
• Report restorations promptly when power returns
• Do not submit duplicate reports for the same outage
• Use the correct reporting channel (app or WhatsApp bot)

6. Intellectual Property Rights

The Service and all content, features, and functionality are owned by LightDey or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you submit, but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your reports for operating the Service and providing community-driven outage information.

7. Third-Party Services

The Service integrates with third-party services including Firebase, WhatsApp Cloud API, and cloud infrastructure providers. Your use of these services is subject to their respective terms and privacy policies.

8. Data Collection and Privacy

Your use of the Service is governed by our Privacy Policy. By using the Service, you consent to our collection and use of location data and other information as described in the Privacy Policy.

10. Indemnification

You agree to indemnify and hold harmless LightDey from any claims arising from your use of the Service, violation of these Terms, or submission of false reports.

11. Termination

You may terminate your account at any time. We reserve the right to suspend or terminate your account for violations of these Terms, fraudulent conduct, or extended inactivity.

12. Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be resolved through informal negotiation, and if necessary, arbitration in Lagos, Nigeria.

13. General Provisions

These Terms constitute the entire agreement between you and LightDey. We may modify these Terms at any time by posting updated terms and notifying you through the Service.

14. Contact Information

For questions regarding these Terms, please contact us: